Direct To Customer

The new world of Retailing means Port-centric logistics with Import Services is the optimum route to Market.

If your business involves importing product sourced overseas into a UK container port, the next logical step is to work with Import Services to process your orders at port distribution centres, with minimum time lag and through-cost, in supplying your customers directly.

Import Services processes thousands of B2C orders every 24 hours, fed by E-Commerce sites, Call Centre systems, Drop Shipments on behalf of Retailers and Resellers

TRAC is available 24/7 to check order status and report when your customer has received a reassuring despatch order confirmation and consignment details, reaffirmed, when delivered safely.

If you know your current collections, returns or refusals create headaches for you, we also operate reverse logistics services, should you wish for peace of mind.

Wake up to the future of logistics with Import Services…

Contact (+44) 1489 799500 or email

Taking retail logistics to a new dimension

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We’re delighted to be working with Import Services, having seen first-hand the advantages of their port-centric location and in-depth retail knowledge

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Richard Wells

University Games + Paul Lamond

‘Our expanding multi-channel networks demand speed to market from bonded DC facilities, this criteria was met by Import Services.’

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Jodie Thorpe

Co-Founder & Managing Director, The Little Birdy Group

“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

‘The strength of our relationship with Import Services is based on their information systems.’

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Jon More

Learning Resources

“You have provided us with a robust start to the year with the consistent shipping of high numbers, your output was hard, fast and relentless, thank you very much.”

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Darren Runnette

Art Marketing

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For more information about any of our services or solutions please contact us.

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