Roger Loveless

Operations Director

Meet Rogervideocam

Roger is a successful high impact leader with a proven track record of improving teams, margin and ROI across multiple industry sectors, including; 3PL, FMCG, Retail, Medical devices, Pharmaceuticals and Life sciences.

Having sold his shareholding in Import Services Ltd to the Xpediator Group PLC in July 2018, Roger was retained to lead the business with Mike Thomas, following substantial Group investment.

Mike Thomas

Client Services Director

Meet Mikevideocam

A graduate in logistics, member of the UKWA Board and Fellow of the CILT; Mike’s track record is development of warehousing and distribution businesses for P&O, Inchcape and Ocean Excel, both in the UK and on the Continent. Mike joined Import Services in July 2005 to lead Client Services and to grow the business.

Mike sold his shareholding in Import Services Ltd to the Xpediator Group PLC in July 2018 and is retained to lead the business with Roger Loveless, following XPD Group investment to expand ISL’s Container Port DC in Southampton.

Jane Buckton

Group HR Business Partner

Meet Janevideocam

Jane joined Import Services in 1995 in the Client Services team, before moving to help set up a new HR department in 2005 to provide a structured approach to managing and developing our people to deliver its business objectives. Her current role is as Group HR Business Partner for the Xpediator UK Logistics division, providing HR advice and support across 4 different business units. Qualified with a Postgraduate Diploma in HRM and is a Chartered member of the CIPD.

Stuart Turner

General Manager

Meet Stuartvideocam

Stuart has worked in the logistics industry and for over 15 years at Import Services and have been a Manager of people and systems for over 25 years. His current role as General manager sees him working across the whole business with our great teams to deliver on the company strategic plans over the next year and beyond.

Natalie Walters

Client Services Manager

Meet Natalievideocam

Natalie joined Import Services in 2003 starting as an Account Manager and within a couple of years progressed to her current position as Client Services Manager. She has re-structured the Client Services team in the last few years to give progression opportunities with her team and worked closely with all areas of the business to improve our service offering to our clients. Her experience is in managing teams to deliver high levels of customer service, having worked in the past for large organisations such as Triumph International and CIBA Vision and she is a qualified Dispensing Optician.

Beth Manning

Financial Controller

Meet Bethvideocam

Beth joined Import Services in 2015 following her qualifying as a Chartered Global Management Accountant (CGMA) in 2014, with top 20 firm Wilkins Kennedy (now known as Azets UK). Beth joined the Finance department at Import Services initially as a Financial Accountant, progressing to Finance Manager and most recently Financial Controller. Her role as Financial Controller oversees the day-to-day financial operations of the business, ensuring effective accounting and compliance, and provides financial information to support the rest of the Senior Leadership Team and the Board.

Mark Lee

Commercial Manager

Meet Markvideocam

Mark joined Import Services in 2013 to head up and develop the freight Forwarding team, before moving into the Commercial team in 2018. His current role as Commercial manager covers a wide range of areas including Business development, client retention, advertising & marketing as well as HMRC compliance in relation to our customs authorisations.

Taking retail logistics to a new dimension

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We’re delighted to be working with Import Services, having seen first-hand the advantages of their port-centric location and in-depth retail knowledge

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Richard Wells

University Games + Paul Lamond

‘Our expanding multi-channel networks demand speed to market from bonded DC facilities, this criteria was met by Import Services.’

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Jodie Thorpe

Co-Founder & Managing Director, The Little Birdy Group

“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

‘The strength of our relationship with Import Services is based on their information systems.’

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Jon More

Learning Resources

“You have provided us with a robust start to the year with the consistent shipping of high numbers, your output was hard, fast and relentless, thank you very much.”

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Darren Runnette

Art Marketing

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