Direct To Customer

The new world of Retailing means Port-centric logistics with Import Services is the optimum route to Market.

If your business involves importing product sourced overseas into a UK container port, the next logical step is to work with Import Services to process your orders at port distribution centres, with minimum time lag and through-cost, in supplying your customers directly.

Import Services processes thousands of B2C orders every 24 hours, fed by E-Commerce sites, Call Centre systems, Drop Shipments on behalf of Retailers and Resellers

TRAC is available 24/7 to check order status and report when your customer has received a reassuring despatch order confirmation and consignment details, reaffirmed, when delivered safely.

If you know your current collections, returns or refusals create headaches for you, we also operate reverse logistics services, should you wish for peace of mind.

Wake up to the future of logistics with Import Services…

Contact (+44) 1489 799500 or email

Taking retail logistics to a new dimension

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“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Import Services provide flexible logistics operations, necessary for our Web-driven business. Their service levels are consistently high and we enjoy working with them”.

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Garry Mills

Director, Fun 4 Kids

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

You have provided us with a robust start to the year with the consistent shipping of high numbers of customer orders after the January Furniture Show and Spring Fair early February. Your output was hard, fast and relentless, thank you very much. Our sales target was set higher than last year and with your support and cooperation we not only hit it, but beat it, even in this tough trading climate.

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Darren Runnette

Art Marketing

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For more information about any of our services or solutions please contact us.

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