The Port-Centric model is optimum for the new world of retail logistics.

Your customers, irrespective of Majors, Multiples, Indi Stores, E-Commerce, Drop Shippers / Resellers or individual Consumers, are all ordering little and often. This means risk and cost of supply is increasing. Therefore you need your supply chain to be flexible and capable of managing multiple routes to Market, efficiently.

Port-Centric Retail Logistics with Import Services, is the answer.

Moving product from the container ship to our distribution centres swiftly, is the first step. While other 3PL’s are trying to collect a container and truck this miles inland, we have already received your product and started processing it to meet back orders and Retailers’ launch dates.

In Southampton our bonded distribution centres allow stock to be held, free of duty and VAT, until sold to Market in the EU or transhipped, to external markets still under bond. At last some help to ease your cash flow! Southampton also offers significant protection from the elements, by virtue of the geographical location, naturally sheltered from prevailing winds. Out of the two ports servicing Far East trade, Southampton maintains a great operational track record and benefits from a unique double tide which provides an exceptionally wide tidal window for access by the World’s largest container ships 24/7.

Plus, there is no need to hold specific stock for any one Retailer and exacerbate your risk.

Port-centric logistics with Import Services, provides the facilities, systems and operating teams, to Pre-Retail stock as and when required. This minimises risk and maximises flexibility, exactly what you need to meet the new world of retailing.

If your order is B2C, we will move with agility and speed for next day delivery, straight from our container port facilities, to your customer’s home. Port-centric with Import Services means your carton delivery is processed with thousands of other orders on the day. All orders moving from our port warehouses, in full trailer loads, directly to the parcel hub for sortation and onward delivery via integrated parcel carriers.

Volume throughput = economies of scale, which you will benefit from directly.

If your order is B2B and involves Bookings, we arrange these for you by aligning orders from our other Clients to spread the benefit of Consolidation and provide optimum use of Back-Haul services. Another positive step.

Retailers are particularly keen on Port-centric logistics, which helps rationalise deliveries into their DC’s, cutting supply chain carbon emissions and allowing a significant tick in the environmentally friendly box, for all concerned.

Wake up to the future of logistics with Import Services.

Contact (+44) 1489 799500 or email

Taking retail logistics to a new dimension

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“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Import Services provide flexible logistics operations, necessary for our Web-driven business. Their service levels are consistently high and we enjoy working with them”.

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Garry Mills

Director, Fun 4 Kids

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

You have provided us with a robust start to the year with the consistent shipping of high numbers of customer orders after the January Furniture Show and Spring Fair early February. Your output was hard, fast and relentless, thank you very much. Our sales target was set higher than last year and with your support and cooperation we not only hit it, but beat it, even in this tough trading climate.

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Darren Runnette

Art Marketing

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