The team at Import Services is proud to announce that MySmartBuy.com, the London based E-Commerce, Call Centre and Catalogue business, has appointed Import Services as logistics partner, to provide supply chain services from product source, to home delivery.

MySmartBuy.com has built their business on Customer Service providing innovative, high-quality products at competitive prices, combined with an expert and efficient after-sales experience.

Mel Eden, Managing Director said ‘We have been searching for the right logistics partner to process our current base of 140,000 orders a year and provide the right services to help us grow to the next level.’

‘Import Services simply ticks all the boxes for us in terms of capability to effectively run supply chain shipping from the Far East, warehouse our stock at the container port, manage multi-channel order processing, provide high volume pick and pack, plus track and trace delivery, direct to our customer base.’

Mike Thomas, Client Services Director at Import Services said ‘We are thrilled to be selected by MySmartBuy.Com, which is a great B2C business model run by an excellent team. Import Services is consolidating E-Commerce activities in one of our three port-based distribution centres, which allows us to pool expertise and operations to the benefit of our clients. Holding stock under bond at the container port and processing for direct delivery to the consumer, is the optimum supply chain for E-Commerce businesses and MySmartBuy.Com have recognised swiftly the business edge we offer.’

MySmartBuy.com is also a long-term Reader Offer partner to many of the national newspapers and magazines including the Daily Mail, The Guardian and Observer, Express, The Independent, Telegraph, The Mirror and The People as well as The Radio Times, Good Food and Yours Magazine.

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“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Import Services provide flexible logistics operations, necessary for our Web-driven business. Their service levels are consistently high and we enjoy working with them”.

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Garry Mills

Director, Fun 4 Kids

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

You have provided us with a robust start to the year with the consistent shipping of high numbers of customer orders after the January Furniture Show and Spring Fair early February. Your output was hard, fast and relentless, thank you very much. Our sales target was set higher than last year and with your support and cooperation we not only hit it, but beat it, even in this tough trading climate.

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Darren Runnette

Art Marketing

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