Import Services has been named ‘Best Retail Supply Chain Company’ by the Institute of Transport Management (ITM) in its 2011 ‘Roll of Honour’.

ITM awards are presented to innovative companies responsible for developing transport, with Import Services being recognised for its port-centric contribution to retail supply chain logistics in the UK.

Commenting on the reasons why Import Services was chosen for the ‘Best Retail Supply Chain Company 2011’, Philip Leung from ITM said:

“Import Services offers best of breed port-centric logistics services from their base in Southampton, the first UK port of call for deep sea container ships. Import Services demonstrates real understanding of the working procedures and systems requirements of retailers and their clients’ supply chains, which extends to managing product flow from source, to shelf or direct to consumer, efficiently. Client service is therefore a focus, with account management at Import Services actively engaged in their clients’ businesses.

“Furthermore, Import Services shows commitment not only to nurturing relationships with retailers and their suppliers, but also to building strategic alliances with shipping and transport companies to provide port-centric solutions which deliver real benefit.”

Client Services Director at Import Services, Mike Thomas, said: “We are delighted to be chosen by the Institute of Transport Management to receive this award in welcome recognition of more than two decades serving a broad range of majors, multiples and independent retailers including Argos, Tesco, Sainsbury’s, John Lewis, Waitrose, ASDA, Toymaster, American Golf, Clinton Cards, WH Smiths and Toys R Us”

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“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Import Services provide flexible logistics operations, necessary for our Web-driven business. Their service levels are consistently high and we enjoy working with them”.

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Garry Mills

Director, Fun 4 Kids

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

You have provided us with a robust start to the year with the consistent shipping of high numbers of customer orders after the January Furniture Show and Spring Fair early February. Your output was hard, fast and relentless, thank you very much. Our sales target was set higher than last year and with your support and cooperation we not only hit it, but beat it, even in this tough trading climate.

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Darren Runnette

Art Marketing

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