How we do it

At the heart of Import Services are good people and systems, which make the difference.

Ensuring that our team are an ‘In House’ Centre Of Excellence is in the DNA of our work ethic.

Training, combined with the drive to improve and innovate process continuously, creates our spirit of motivated and qualified staff. This particular human / system blend, produces industry leading efficiency and exceptional client service.

The reward for our dedication to excellence, is our Clients’ success and their trust, manifest in retention of the long-term logistics partnerships we earn.

In the new world of retail logistics, speed, accuracy and quality of information, is the necessary business edge.

Therefore integral to our supply chain services, is information flow, which pulsates through Import Services in real time and out via secure web portals as data streams, to our Clients.

System networks link back to us, using TRAC for informed decision making at the speed of light, from purchase order management, to stock allocation and order processing to billing….

… of course all this is made possible by our innovation team PIC, PAC, STAC and TRAC!

Please click each of the options on the menu opposite to read more about PIC, PAC, STAC and TRAC and their roles in the service provided by Import Services.

Taking retail logistics to a new dimension

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“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

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Mike Weiss

Operations Manager, Melissa & Doug

“Import Services provide flexible logistics operations, necessary for our Web-driven business. Their service levels are consistently high and we enjoy working with them”.

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Garry Mills

Director, Fun 4 Kids

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

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Mark Hyndman

Alpha Animation

You have provided us with a robust start to the year with the consistent shipping of high numbers of customer orders after the January Furniture Show and Spring Fair early February. Your output was hard, fast and relentless, thank you very much. Our sales target was set higher than last year and with your support and cooperation we not only hit it, but beat it, even in this tough trading climate.

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Darren Runnette

Art Marketing

Get in touch...

For more information about any of our services or solutions please contact us.

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