Taking logistics to a new dimension

Port-Centric Logistics

Port-Centric Distribution Centres

From product origin,
to customer delivery

Import Services manages retail supply chains from product origin to customer delivery in the UK and across Continental Europe. Our Distribution Centres are located in Southampton, the first UK port of call for container ships plying from the Far East to Northern Europe.

If you need a logistics partner to move your product to market, for the major and multiple retailers to independent stores or direct to consumer; Import Services is the optimum route.

more about us



Picking orders in a fast moving retail operation, requires systematic accuracy, which is why Import Services invests continually in technology and new picking processes.

learn more



PAC processes all PIC’s orders ready for despatch, a highly disciplined and reliable operation.

Marshalling PIC’s electric carts, managing order segregation, scanning and recording picked items into selected shipping cartons.

learn more



STAC now oversees >50,000 pallets.

STAC is capable of reaching up easily to 7 pallet levels high using sheer power and WiFi commands to put-away and retrieve pallets. Although STAC is robust, he is also surprisingly flexible, moving within narrow aisle racked areas with ease.

learn more



Information flow is now central to the new world of retail logistics. TRAC gives you the ability to access, monitor, download and decide in real time via the Web.

learn more

For regular updates
follow us on Twitter


“Our previous experience with other logistics firms made us focus upon the importance of finding a contractor with a management team which can maintain a true ‘hands on’ approach”.

Read Testimonials

Mike Weiss

Operations Manager, Melissa & Doug

“Import Services provide flexible logistics operations, necessary for our Web-driven business. Their service levels are consistently high and we enjoy working with them”.

Read Testimonials

Garry Mills

Director, Fun 4 Kids

“Our decision to work with Import Services is based on their impressive knowledge of UK retail logistics which, combined with web enabled systems and their port-centric location in Southampton, presented us with a compelling business case”.

Read Testimonials

Mark Hyndman

Alpha Animation

You have provided us with a robust start to the year with the consistent shipping of high numbers of customer orders after the January Furniture Show and Spring Fair early February. Your output was hard, fast and relentless, thank you very much. Our sales target was set higher than last year and with your support and cooperation we not only hit it, but beat it, even in this tough trading climate.

Read Testimonials

Darren Runnette

Art Marketing

UKWA Industry Benchmarking Survey 2018

Import Services has been invited to take part in the UKWA Industry Benchmarking Survey 2018. This is the first... read full story


Context Almost all products Import Services process, are made in the Far East and sold to customers in the... read full story

Allez Let’s Play! Canal Toys Choose Import Services for UK Logistics!

French toy company, Canal Toys has partnered with Import Services for retail distribution in the UK. Canal Toys, founded... read full story

Import Services’ Coverage in Business Magazine – Solent 250

Within the pages of this months Business Magazine, the ‘Solent 250’ feature contains an interview with our very own... read full story

latest news headlines

more news


If you need a logistics partner to move your product to market


Web portal systems to access your operation from home on the move or from your office 24/7.


Number of pallet locations operational in Southampton UK


Number of high performance, multi-user Distribution Centres in the UK.


CFSP / Bonded storage operations

Port-Centric Logistics at Southampton Docks with Import Services

Import Services specialise in retail supply chain logistics from purchase order management, to customer delivery.

We operate Port-centric warehousing and store, order process, pre-retail and distribute multi-channel retail orders, right across the UK and Continental Europe.

video library

Get in touch...

For more information about any of our services or solutions please contact us.

contact us